Lots of people dream of opening a family business, but few of us are lucky enough to be a part of one. When it comes to choosing your mechanic, however, a family-owned auto shop has some unique benefits. Here are a few reasons why a family mechanic could be the best choice for your vehicle needs.
Benefits of Choosing a Family-Owned Auto Shop
These days, there are countless choices for where to take your vehicle when it needs repairs or maintenance. So why should you choose a family-owned business rather than a larger, more widespread company?
Pride
As a family-owned auto shop, our team at Thoroughbred Auto Care takes a lot of pride in what we do because we know that our work is a testament to our name.
There is no hiding behind a corporate name or blaming things on the “higher-ups.” One of the biggest benefits is that our technicians hold their work to a higher standard because it reflects on our name and reputation.
What’s more, as members of a family-owned auto shop, we understand the value of building relationships with our customers. When everyone knows each other’s name, it is much more than just a business transaction. It is a relationship that will hopefully last for many years to come. But for that to happen, the work needs to be of high quality and worth coming back for.
Familiarity
A family-owned business has an interest in and knowledge of the local community and area. When it comes to car services, that means that your mechanics know the unique needs and challenges of cars in your town.
Farmland, cold temperatures, or particularly dusty regions can all have an effect on your vehicle. When you have a family-owned auto shop working on your vehicle, you can be confident that your car is getting what it needs to weather the local conditions.
Reputation
Have you ever looked through Google reviews of mechanics and wished that you knew which ones you could trust? When it comes to a family-owned auto shop, you know that it has an established reputation in the local community. You won’t need to comb the internet to learn about the business—you can ask a local about the experiences they have had there.
As a family-owned mechanic business, our customers have been using our services for decades. Our dependable services go back generations, and you know you can count on us.
Honesty
When you go to a mechanic, you might wonder if you’re getting a fair price. Are they jacking up prices or recommending unnecessary repairs?
Family-owned auto shops value honesty in pricing. With a reputation on the line and being well-known in the community, family mechanics have a commitment to open, straightforward dealings when it comes to money.
Beyond that, family-owned businesses often have more flexibility in pricing. Family mechanics aren’t held back by corporate laws or established perimeters for charging and are often able to work with customers more in order to find a solution that is within their budget.
Customer Service
When it comes to a family-owned auto shop, you can count on top-notch customer service. As part of the community, we want to build relationships! And that means giving each client a positive shopping experience however we can.
Customers come back time and time again thanks to the personal touch they experience at our family-owned auto repair business. Our technicians aim to help every client feel like part of the family.
Visit a Top-Rated Family-Owned Auto Shop in Laurel, MD
Thoroughbred Auto Care has earned a reputation as one of Laurel’s top local mechanics ever since we opened for business in the 1990s. Give us a call at (301) 973-6419 to get started!
